Privacy Policy
This written policy (the "Privacy Policy") is designed to tell you about
Dormie Vine Five LLC practices regarding collection,
use, and disclosure of information that you may provide via this Website and certain
related services. Please be sure to read this entire Privacy Policy before using, or
submitting information, to this Website.
Policy
The policy of the Website is to respect and protect the privacy of our users. To fulfill
this policy, the Website agrees to exercise the precautions set forth in this Privacy
Policy to maintain the confidentiality of information provided by you in connection with
accessing and using the Website.
Your Consent
This Privacy Policy sets forth the Website's current policies and practices with respect
to nonpublic personal information of the users of the Website. By using this Website,
you agree with the terms of this Privacy Policy. Whenever you submit information via
this Website, you consent to the collection, use, and disclosure of that information in
accordance with this Privacy Policy.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. This Website is not
intended for people under the age of 18. We never collect or maintain information at the
Website from persons we know to be under age 18, and no part of our Website is designed
to attract anyone under age 18. We encourage parents to talk to their children about
their use of the Internet and the information they disclose to websites.
Active Information Collection
Like many websites, this Website actively collects information from its visitors both by
asking you specific questions and by permitting you to communicate directly with us via
e-mail and/or feedback forms. Some of the information that you submit may be personally
identifiable information (that is, information that can be uniquely identified with you,
such as your full name, e-mail address, mailing address, phone number and sales
delivery, billing and credit card information).
Some areas of this Website may require you to submit information in order for you to
benefit from the specified features (such as newsletter subscriptions, tips/pointers,
order processing) or to participate in a particular activity (such as other promotions).
You will be informed at each information collection point what information is required
and what information is optional.
Disclosure of Information
Except as otherwise stated, we may use your information to improve the content of our
Website, customize the Website to your preferences, communicate information to you (if
you have requested it), for our marketing and research purposes, and for the purposes
specified in this Privacy Policy.
If you provide personally identifiable information to this Website, we may combine such
information with other actively collected information unless we specify otherwise at the
point of collection. We may combine your personally identifiable information with
passively collected information.
Opt-Out Procedures
You may always opt-out of receiving communications from us. To not receive future e-mail
communications from Flow Five Electronic Store, please go to
www.flowfiveelectronicstore.com or contact us at
(888) 259-3416, Mon-Fri 6am-10pm CST
Sat-Sun 6am-6pm CST
Security of Information
You can be assured that personal information collected through the Website is secure and
is maintained in a manner consistent with current industry standards.
Cardholder
information is not shared with any third party with the exception of the purposes of
order and/or cardholder disputes. Your personal information is protected in
several ways. Your personal information resides on a secure server that only selected
Flow Five Electronic Store employees and contractors have
access to via password. In order to most efficiently serve you, credit card transactions
and order are handled by established third-party banking, processing agents and
distribution institutions. They receive the information needed to verify and authorize
your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the internet or any wireless network can be
guaranteed to be 100% secure. As a result, while we strive to protect your personal
information, you acknowledge that: (a) there are security and privacy limitations of the
internet which are beyond our control; (b) the security, integrity, and privacy of any
and all information and data exchanged between you and us through this Website cannot be
guaranteed; and (c) any such information and data may be viewed or tampered with in
transit by a third party. Moreover, where you use passwords, ID numbers, or other
special access features on this Website, it is your responsibility to safeguard
them.
Passive Information Collection
As you navigate through a website, certain information can be passively collected (that
is, gathered without you actively providing the information) using various technologies
and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational
data collection.
This Website may use Internet Protocol (IP) addresses. An IP Address is a number
assigned to your computer by your Internet service provider so you can access the
Internet and is generally considered to be non-personally identifiable information,
because in most cases an IP address is dynamic (changing each time you connect to the
Internet), rather than static (unique to a particular user's computer). We use your IP
address to diagnose problems with our server, report aggregate information, determine
the fastest route for your computer to use in connecting to our Website, and administer
and improve services to our consumers.
A "cookie" is a bit of information that a website sends to your web browser
that helps the site remember information about you and your preferences.
"Session cookies" are temporary bits of information that are erased once you
exit your web browser window or otherwise turn your computer off. Session cookies are
used to improve navigation on websites and to collect aggregate statistical information.
This Website uses session cookies.
"Persistent cookies" are more permanent bits of information that are placed on
the hard drive of your computer and stay there unless you delete the cookie. Persistent
cookies store information on your computer for a number of purposes, such as retrieving
certain information you have previously provided (e.g., username), helping to determine
what areas of the website visitors find most valuable, and customizing the website based
on your preferences. This Website uses persistent cookies.
"Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs,
and 1-by-1 GIFs) are smaller than cookies and tell the website server information such
as the IP address and browser type related to the visitor's computer. This Website uses
Internet tags.
"Navigational data" ("log files," "server logs," and
"clickstream" data) and "Internet Tags" are used for system
management, to improve the content of the site, market research purposes, and to
communicate information to visitors. This Website uses navigational data.
Changes to This Privacy Policy
This Privacy Policy may change over time. We will notify you by e-mail to the e-mail
address associated with your account whenever we make any substantive changes to this
Privacy Policy. If you do not accept the changed version (for example, if you do not
approve of a different way that we intend to use personal information) you may let us
know by letter or e-mail. If you do not respond with any objections, we will assume that
you consent to changes in the Privacy Policy. Changes will not apply retroactively to
personal information that was collected before the changes to the Privacy Policy, except
as may be required by law.
How to Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or the
information practices of this site, please contact us at
(888) 259-3416.
Mon-Fri 6am-10pm CST
Sat-Sun 6am-6pm CST